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FREQUENTLY ASKED QUESTIONS

Customer courtesy is our specialty!

Before you settle on a Home Health Care Service, make sure you understand what services you are looking for and what services the agency provides. We know it’s not an easy decision to make, and sometimes it can even get confusing. In order to lessen that frustration for you, we have put together a list of answers to some of our most frequently asked questions. Please take a moment to review the questions and answers provided below. If your question is not listed,  please feel free to contact us for more answers.

Are your independent contractors licensed or certified ?

Yes. All of our independent contractors are licensed or certified . They are CPR certified and  fully trained to meet Florida State requirements.

Do your independent contractors have background screenings ?

Yes. All of our independent contractors have level 2 background screenings.

Does Golden Care offer skilled and non-skilled services ?

Yes. We offer both skilled and non skilled services.

Are Golden Care's home health services covered by insurance ?

Yes. Our services are covered by most insurance companies and we also accept Medicaid, private insurances, and private pay.

Does Golden care provide around the clock or live-in home care service ?

Yes. We provide 24-hr in-home care and live-in patient care services.

Do you provide meal preparation services ? 

Yes. We can provide an aide to assist with meal preparation upon your request. 

Do you provide medication administration ? 

Yes. We can provide an aide to help administer medication upon your request. 

Do you have RN's or LPN's  available?

Yes. We have both Registered Nurses and Licensed Practical Nurses readily available upon request.

What if I am not satisfied with Golden Care Nurse Registry services ?

If you are not satisfied with our services or have a suggestion in mind, please feel free to call our office to discuss how we can improve your services and provide a more positive customer experience.

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